“No problem can be solved from the same level of consciousness that created it.” — Einstein
“All our dreams can come true, if we have the courage to pursue them.” – Walt Disney
The Story about Coaching.....
My name is Kerwin Ho. I am a Corporate Trainer and Young Leadership Coach
I am now striving for promoting the concept of Multi-Generation collaboration, through coaching and applied psychology in “Down-to-earth” training and practical approaches. My training platform, “Mirror Mind”, aims to enhance Hong Kong’s competitiveness and become the “Mirror” for bringing corporate growth and self-improvement, by bridging the generation gap and self-awareness in the workplace, community and even in our daily life.
If you would like to learn more about me or how coaching is helping us to develop insight, feel free to contact me.
My Training Experience
Kerwin has over 13 years experiences in the training field. With his rich experiences in retail industry, he won both Services & Courtesy Awards, Service Retailers of the Years (Mystery Shopper Programme) in 3 years continuously for his previous employer, Sidefame Limited.
He won Hong Kong Awards for Industries (HKAI) "Customer Service Grand Award" Winner in 2016 by his tailor-made training project “Knit-It-Up”, who was invited by Hong Kong Retail Management Association as guest speaker for sharing his success behind the service training project.
Kerwin devoted his effort in applied psychology and coaching applications to business to maximize personal and corporate performance, including Coaching Leadership, Customer Service Excellence, Multi-Generational Collaboration, Consultative Selling and 360 Presentation Skills, etc.
Kerwin have been invited by ViuTV Programme Startup Theory “創業軍師“ to share his expertise in Young Leadership Training and his platform: “Mirror Mind New Generation Academy”, he is also a articles writer in leading HR Magazine – RECRUIT, to share his expertise in management skills and millennials trends.
My Academic and Professional Qualifications
Kerwin hold a bachelor degree in Human Resources Management (University of Northumbria), he is a Certified NLP Trainer, NLP Coach, Technical Committee and Consultant, Manpower Developer Award Scheme (ERB), ISO 9001:2015 Quality Management System – Lead Auditor (CQI & IRCA).
Though his consultancy projects and training skills, he won various awards in related industries for his former employer / clients, including 2019 Hong Kong Call Center Association (HKCCA), 2016 Hong Kong Awards for Industries: Customer Service Grand Award, Trade and Industry Department (TID) & Hong Kong Retail Management Association (HKRMA), 2013-2015 Service & Courtesy Award, Hong Kong Retail Management Association (HKRMA), 2013-2015 Service Retailers of the Year, Mystery Shopper Programme, Hong Kong Retail Management Association (HKRMA).
Some of my served clients
Christian Family Service Centre
Department of Health
Electrical and Mechanical Services Department
Goodwell Property Management Limited
Hong Kong Baptist University - College of International Education
Hong Kong Examinations and Assessment Authority
Hong Kong Institute of Human Resource Management
Hong Kong Quality Assurance Agency
Hong Kong Society for the Blind
MeokBang Korean BBQ & BAR
Nan Fung Group
Neway Group Holdings Limited
Po Leung Kuk
Po Leung Kuk C3 Co-Working Space
Servier Hong Kong Ltd.
Vocational Training Council
Wall Street English